After installing WebConnect, there is an administrator.
We strongly recommend setting up 2 new administrators and deleting the default administrator:
Choose usernames that are unusual, don't use labels like admin, root, hostmaster, or the like.
Be sure to create 2 administrators so that you can use the second to reset the first in an emergency. If you only have one person in the organization as an administrator, create 2 accounts for this person anyway and keep the backup account safe. The 2FA for this should also be stored on a second system.
Enable Forgot Password
In order to be able to use forgotten password, the email address must be stored in the respective user account. This is particularly important for administrators. For non-admin users, the admin can manually reset the password.
If you have the yellow hint at the bottom right for the forgotten password function, you can click on the button and go directly to the mask to edit the administrator.
If there are several administrators or if you want to activate the function for other users, click on the user you want to edit under the Users menu item.
You can enter the following data in the user mask:
- User's name
- Email address
- Organization name
- User's phone number
Enable 2FA for the entire organization
Either click the button in the yellow notice in the bottom right corner for 2FA, or click Settings at the top and then Global Settings. Here scroll down to 2FA. This is currently turned off. Activate it with a click.
You will receive information about the next step. Activation requires a restart of the WebConnect installation. We therefore recommend closing all connections beforehand, otherwise they will be interrupted. Under Active Sessions you can see who is still online with a connection. Then start activation.
You will now receive a message that the setting is being made. This takes 60 seconds
Next, you will be directed to the login screen. Here you have to log in again as an administrator
Now comes the input mask for activating 2FA. Scan the QR code with a 2FA app and then enter the authentication code that app gives you back.
2FA is now enabled for all users. Each user receives the scan code after the next login and must enter their individual authentication code.
Disable 2FA for the entire organization
We strongly recommend using 2FA
If you want to turn off 2FA, please go to settings in the top right corner and then go to global settings in the top menu. Here you can set the switch to 2FA inactive.
You will receive information about the next step. Activation requires a restart of the WebConnect installation. We therefore recommend closing all connections beforehand, otherwise they will be interrupted. Under Active Sessions you can see who is still online with a connection. Then start activation.
You will now receive a message that the setting is being made. This takes 60 seconds
Next, you will be directed to the login screen. Here you have to log in again as an administrator
2FA is now turned off for everyone.
Please do not under any circumstances delete the 2FA authentication code on your app. When you re-enable 2FA, this code will be valid again.
You will now get the system message again that it is recommended to use 2FA. You can deactivate them with a click.